Forum Discussion
I have installed new version as AccountingRight 2019.1.22.2298 but "The Session has expired" is still on. Not sure what is the problem.
Also there is another problem with Single Touch Payroll settings. When try to ckeck payroll detail and Connect to ATO and one message shows as: Unable to Connect. I'm a bit worried about STP setting and report.
Can someone help to fix these problems? I'm not realy sure what to do with it. Thanks.
Please see message below:
- Jake_N6 years agoMYOB Staff
Hi recent_0519,
Please try updating the .NET Framework on this computer by downloading the update from the Microsoft website located at this address, https://dotnet.microsoft.com/download/thank-you/net472 and let us know how you go after that.
- recent_05196 years agoExperienced Cover User
Hi,
My MYOB problems have been served for STP when update and instal https://dotnet.microsoft.com/download/thank-you/net472 last week. Now I can do settings for STP.
thank you for your support.
Kind Regards
Sherry Shi
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.