6 months ago
Hourly rate not updating
I have had issues for several weeks now with updating employee hourly rates. Card files for employees who have had a pay increase are not saving the updated hourly rate. I have tried the suggested re...
Hi Leesh22
I would like to check if you're still having this issue. If so, kindly change the employee's Pay Basis to Salary, then save it. Close the card file and re-open it. Once done, please change the Pay Basis back to Hourly, adjust the amount, and save it. For further information, you can also check the help article: Changing an employee's salary or hourly rate.
Feel free to post again, we're happy to help!
Regards,
Earl
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