Forum Discussion

CashKat's avatar
CashKat
Trusted Cover User
6 years ago
Solved

How do you make adjustments to a Finalisation when the year has been rolled over?

The file was rolled over so a new pay run could be done.   Finalisation has been done. Turns out there was an error and a reversed and relodge didn't happen and it's short filed the wages in the fi...
AccountRight Live
Finalisation
STP
  • Maxine_BC's avatar
    Maxine_BC
    6 years ago

    Hey CashKat,

     

    Apologies if I have misunderstood, I am trying to rule out all possibilities for this error as usually you are able to do this even if the file is offline.

     

    Can you please send me a Private Message with the following details so I can look into this further for you:

    Note- Please provide these details from the backup you are using.

    • Serial Number:
    • Company File ID (Help> About MYOB AccountRight) :
    • Email address being used for STP reporting:
    • A screenshot of the error message you are seeing

    Talk soon.

     

Maxine_BC's avatar
Maxine_BC
Former Staff

Hey CashKat,

 

Thanks for your question.

 

If you are needing to make changes after a finalisation, you can reverse it by following the steps on this help article- End of year finalisation with STP reporting. After completing this, you can make the changes that you need and then finalise the relevant employees again.

 

I hope this helps. Please feel free to post again if you still have questions.

**If this response has been useful, please click the "Accept As Solution" button to help other users find this information.**

CashKat's avatar
CashKat
Trusted Cover User
6 years ago

After completing this, you can make the changes that you need and then finalise the relevant employees again.

 

My issue is with completeing the adjustments required to then refinalise. I understand the finalisation process.

How do I push through STP adjustments using a backup of the file in question? It's not online...it's a back up

  • Maxine_BC's avatar
    Maxine_BC
    Former Staff
    6 years ago

    Hey CashKat,

     

    If you have already made the changes you are wanting, you can just Complete a $0 pay run to pull the new figures across to the ATO (you can do this as normal from a back up, even if it is offline).

     

    I hope this helps you answers your question, please let me know if you have any more questions.

     

    • CashKat's avatar
      CashKat
      Trusted Cover User
      6 years ago

      I don't think you're listening to me Maxine.

       

      HOW do I push through a $0 pay run on a back up of a file, because it errors and tells me if can't because it's not online.

      • Maxine_BC's avatar
        Maxine_BC
        Former Staff
        6 years ago

        Hey CashKat,

         

        Apologies if I have misunderstood, I am trying to rule out all possibilities for this error as usually you are able to do this even if the file is offline.

         

        Can you please send me a Private Message with the following details so I can look into this further for you:

        Note- Please provide these details from the backup you are using.

        • Serial Number:
        • Company File ID (Help> About MYOB AccountRight) :
        • Email address being used for STP reporting:
        • A screenshot of the error message you are seeing

        Talk soon.