How to reverse super
I've reviewed the various queries and the help notes for when (for whatever reason) a super payment from a batched Pay Super transaction is returned. We have also been notified by an email from MYOB...
Forum Discussion
Hi annemacd
Thanks for your post. When you have reversed a super payment, successfully paid contributions need to be reprocessed in Pay Liabilities. This updates AccountRight without resubmitting super payments.
The Help Article, Reversing and reprocessing super payments, has two sections under Reprocess the contributions, which have instructions for both successfully paid and returned contributions.
Please let me know if you need further help.
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