how to unterminate employee for last payment
In preparation for the last payment for an employee, I adjusted the entitlements, calculated the relevant amount for hours to be paid out as unused holiday pay and then terminated the employee as of 30. December. I intended to then proceed to make the last payroll and transfer the funds. It seems that I should not yet have terminated the employee - how can I unterminate him or make the final payment he is due? At the moment I cannot chose this employee when accessing the payroll .
I have removed the termination date in the online version of MYOB and I am now able to enter the relevant details but I cannot lodge the pay as each time I try I am getting Checking pay run failed - try again without any hint or help as to what needs to be done. I assume it is due to my incorrect sequence when terminating the employee but this was only done in MYOB card and not yet reported to ATO - I am not sure where I can do further amendments to get the payment done?
Hi TomD
When processing final pays we recommend the following order:
- record the final normal pay, to ensure all entitlements have up-to-date accrual balances
- record the termination pay
- enter termination information in the employee card
- terminate the employee in STP
Once you have entered the termination information in the employee card the employee will not appear for selection when processing a pay run so you would need to do this step after all pays have been processed.
If you get an error when recording a pay run that it has failed the STP, click on Update details to check the error code. Or, you can click on Payroll Reporting>>Check Payroll Details in the desktop to view any issues. Please feel free to send us screenshots of any errors so that we help resolve them.
Please let me know if you need further help.
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