Import export failing on deduction payroll category
Hello forum!
So I've tried everything to get this custom payroll category deduction to work via the import assistant and no matter what I've tried I can't seem to get it to work for this employee on the clear water company file. I always get the error "Error -216: Payroll category not found." when I try to import a timesheet csv seen below. There are NO spaces in the name of the category and I've even tried and can't get it to import correctly with the out of the box deductions payroll category. Please advise what I'm doing wrong? If there is another way around this like adding something under a different category that would work please let me know. I have attached all the necessary photos below. For context we are using an external salary packaing provider which is a benefit provided to charities by the government, they calculate and do the admin for our employees and we want to import a file that updates our myob with those deductions each pay cycle which vary.
0 records imported without errors.
0 records imported with warnings.
1 records skipped.
Summary of errors
Error -216: Payroll category not found.
-216,10/26/2023,EMP00003,Parker,salpack,611
Date | Employee Card ID | Employee Co./Last Name | Payroll Category | Units |
10/26/2023 | EMP00003 | Parker | salpack | 611 |
