Import Timesheet Issue

Hi,

I have uploaded our employees’ timesheets as I normally do and have been doing for the past eight years. However, when I process the payroll, none of the uploaded timesheet hours are reflecting, and all employees are showing 0 hours.

This is the first time I have encountered this issue, and I have not made any changes to our usual process.

Could you please confirm whether there is currently an outage or system issue affecting timesheets and payroll?

Thank you, and I would appreciate your assistance as soon as possible as we need to process payroll.