Importing Timesheet, change in format
Hi I have been affected by the Error Code CMN.ATO.PAYEVNTEMP.000389, due to having 2 employees doing salary sacrifice. First fortnight, I overcame by contacting employees and not doing SS for one f...
Forum Discussion
I've had a look at the import fields for the Desktop and Browser versions. The main difference is the Desktop version has the ability to enter Time Billing Timesheets, whereas the Browser version does not yet have the Time Billing function, so that is why you are seeing different import fields between the both.
I'm not sure how you normally import your timesheets, but if you were to use the Import/Export Assistant on AccountRight Desktop then you could either import as a *.txt or *.csv (Spreadsheets).
Here is our Help Article on Importing data into AccountRight, which guides you through the process. If you are still getting issues with importing, can you respond with the error log and import file and I will be able to give you a more specific answer as to why its not importing.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi
I have been importing into the Web Browser, for the past 2 pay periods.
I import timesheets from an external software provider.
Doing it on Desktop version, you get a choice of importing data separatedby: commas or tabs, then choice of the first line of the file contains headers or Labels or Data. Then choice of Match cards using, options given.
So we were importing them with data separated by Commas, all good, quick and easy.
However when you import to the Web browser, it is separated by Tabs, so requires using a sample timesheet from Myob link and copying and pasting each column of information across. Once you have completed all that, you can finally import the timesheet. A simple change on Myob end has caused drama.
If there wasn't an issue with the unfixed error code CMN.ATO.PAYEVNTEMP.000389, in STP phase 2, I could have just continued importing on the desktop. I know suggestions have been made that just push it through with the error code and report it later. However in Phase 2 it actually won't let you record once the error code comes up. So until I am notified that the error code is fixed, I won't try it again, as it means re doing work again, very frustrating and time-consuming.
Will there be a notice on the forum or by email when this is fixed?
Regards
Thanks for clarifying. You are still able to import through AccountRight Desktop if that is your preference, the option is available in both the Desktop and Browser version.
As for the CMN.ATO.PAYEVNTEMP.000389 error - there has been some improvements made on the latest version (2022.8). Can you upgrade to that one and try sending a payrun through again and let me know how you get on?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
