Hi Babsbrook,
That’s a bit odd, especially if you’re already set up as the administrator and can see the existing employees.
In MYOB Team, the Add employee button is usually only available when there are still eligible employees in the file who haven’t yet been assigned to Team. If the button isn’t showing, it can mean there aren’t any additional employees currently available to add from the company file.
A good first step is to double-check that the employees you’re waiting to onboard are:
- active employees in the file
- assigned to the correct location
- set up with the details needed for Team access
More information here: Using the MYOB Team admin portal
If those all look correct and the button is still missing, it’d be best to reach out to our support team so they can check it further with you. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
