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TamraM's avatar
TamraM
User
2 years ago

incorrect ESA in Super Payment already sent

I just sent a payment to a SMSF - but incorrectly chose the wrong SMSF [I sent it to the correct fund and with correct account details but with the old ESA] - I had jsut set up a new SMSF with the correct ESA but accidentally chose the old one.  The money has left my bank account, but not arrived in the SMSF bank account and currently says "Processing" when I go to manage payments in MYOB.  How do I fix this?

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    2 years ago

    Hi TamraM 

    If you're still facing this issue, please send us your serial number and the date and amount of super payment by Private Message so we can check the status on our end.