Invalid super Error
Hi, I am trying to process the pay day super while getting following error message Please help me to resolve it urgently as it is causing compliance risk for us now. Thanks, Ji...
Forum Discussion
Hi Jigna,
I can see why this feels urgent, especially with Payday Super deadlines in mind. That error usually means there’s something in the employee or fund details that needs to be fixed before the payment can go through. You can hover over the red cross icon in the super payments screen to see the specific error code. From there, you can follow this link, which has troubleshooting steps for super payment issues.
Cheers,
Princess
