Forum Discussion
Hi UCA,
Thank you for your post.
After having a look at their website it looks like this fund is being merged with another. I would advise your employee to speak with the fund to confirm their new details.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
- BronwynHamster3 years agoTrusted Cover User
Afternoon All,
MYOB has deleted Media Super from their Superfunds. The merger is not happening until 11th April. MYOB would you please reinstate immediately so we can submit SG payments for our employees. More care should be taken by such a large software provider.
Thank you.
- Sam_R3 years agoFormer Staff
Hi BronwynHamster UCA,
Thank you for your posts.
Merges happen quite often, and It is not unusual for funds to be removed from our active fund list whilst they prepare for a merge. This ensures employers do not encounter further issues with their super payments - being rejected, returned, etc. And as noted on their website - "Due to the planned merger with Cbus on 9 April 2022, a Limited Services Period (LSP) will apply as we transfer your data to your new account in the merged fund".
If you have any further queries on this, I would advise speaking to the fund directly for more information.
- BronwynHamster3 years agoTrusted Cover User
Thank you Sam. We have spoken directly with Media Super today. I have copied their reply below. Be assured I will be passing on MYOB's stance to Media Super.
They said it should be working.
ABN - 42574421650
USI - 42574421650001
From 11th April New USI will be 75493363262002
Media Super said they stop processing from 4th-11th April but everything functioning as normal at the mo.
This is indeed interesting. Perhaps MYOB should contact the two funds merging before they shut off accepting contributions.
Kind regards,
Bronwyn
- UCA3 years agoExperienced Cover User
But the change is planned to happen in April. Why MYOB stops payment today?