SEC232
3 months agoContributing User
Issues signing up for Pay Super with WPN
We are a WPN holder (Withholding Payer Number) as we are not eligible for ABN due to the nature of our organisation. We have been using SBSCH, but as its closure is coming up in 2026, we are now trying to transition to Pay Super on our AccountRight Live Plus to stay SuperStream compliant.
ATO's advice is to use WPN in pace of ABN to use SuperStream (refer to the ATO's website below), however we are unable to sign up for Pay Super as our WPN was not accepted in business details (an error message "This ABN's invalid" comes up). It was also unsuccessful with added zeros to make the number 11 digits.
SuperStream for employers | Australian Taxation Office
Could you advise how we can go around this issue? Thank you for your assistance.