Journal entries
Hi MYOB Team,
Cannot seem to record recurring journal entries. see error message snip below.
This has happened after we updated to the latest version 2022.7
New journal entries records fine.
Please advice.
Thanks
Forum Discussion
This is also happening to me. The recurring journal transaction won't save without that error, but I could enter it from new and it worked. Very frustrating.
Hi Davee
Thanks for your post. This was an issue in 2022.7 which has now been resolved in 2022.7.1 which was released last night.
To check you're using 2022.7.1 go to Help>>About MYOB AccountRight and confirm the Build shows 2022.7.24.7058.
The Help Article, AccountRight releases, has more information.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Tracey_H we have upgraded to 2022.7.1 but the problem still exists
we found this as a workaround works MYOB crashing, unable to save recurring general jo... - MYOB Community
but it would be good if it was actually fixed. Seems "weird" that a patch is released and then it does not work...
Hi kjm
I'm sorry to hear you're still experiencing this, the patch has resolved this for most users. Can you try recreating one of those recurring journals and check if that solves the issue for you. If it doesn't can you try uninstalling and reinstalling AccountRight.
Please let me know how you go.
