Hi there HayB,
Since the "View PDF" button is not showing up on the payroll details from the employee card file using AccountRight desktop, please try logging in using the browser version of AccountRight. This often resolves the issue, and you should be able to see the "View PDF" button there. Just go to Payroll > Employees, then select the employee name > Contact details tab > View employee details. If you still encounter issues, please reach out to our support team directly via our virtual assistant MOCA or by submitting a support case via MyAccount.
Best regards,
Doreen