MYOB emailing payslips.

Hi MYOB

MYOB - this is a constant problem - not just for me but for many people on this list

If I send payslips from MYOB via the MYOB emailing system it is hit and miss who gets them.

We have a policy in the business that all payslips must go to private emails - never to staff business emails.

We have 30 employees.

It is consistently a problem that a proportion of those staff do not get their payslip and they simply see it as ( they didn't get their payslip).

So MYOB why - 

Occassionally, rarely - they all go out - I wait a day and check the email bin to see who received them - then re-send those missed - sometimes I send payslips 3 to 4 times to members that have received them successfully, 1st time, before.

THIS IS A MAJOR PROBLEM MYOB - your system is dropping the ball consistently - look at the list and see how often this comes up.

Last pay - 1/2 the staff didn't get their payslip - I resnt them 2 to 3 times and still they haven't received them.

Please MYOB - this is your problem - your server is not doing its job. Surely you can tell us if a 'send' is unsuccessful - vs  'sucessful'

If I sendf these payslips manually via outlook 'THEY ALWAYS ARE RECIVED BY THE STAFF MEMBER'  - sort of points to your problem MYOB.

The Doc