Forum Discussion

TarnyaL's avatar
TarnyaL
2 years ago

Myob Team App - Can't set new password or Create New Account

Hello,   We have been using Myob Teams for a while now without too many issues, but recently, one of our employees has be unable to log into her app.  I have tried removing her from the location an...
Kylieu's avatar
Kylieu
Experienced User
2 years ago

We are having the same problem. My employee tries to setup new account and the app just crashes. It is doing it on my phone too so not just the new employees phone. Please help urgently.  Is there another way to set up the account?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi Kylieu 

     

    Thanks for your post.

     

    Kindly follow the instructions provided by the Isaiah_C to fix the issue. Also, make sure that you've downloaded the latest version of MYOB Team App. Please let me know how it goes.

     

    Best regards,

    Doreen

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