Forum Discussion

TarnyaL's avatar
TarnyaL
2 years ago

Myob Team App - Can't set new password or Create New Account

Hello,   We have been using Myob Teams for a while now without too many issues, but recently, one of our employees has be unable to log into her app.  I have tried removing her from the location an...
AB216's avatar
AB216
Contributing User

Hi Genreve

 

We are having the same issue - staff receive their instruction email but when they click on "Create new account" the MYOB Team app just crashes.  We have tried several staff across multiple days.  

 

Please help?

 

Thanks

Andrew

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 years ago

Hi AB216 

 

Thank you for the post. Please try to uninstall and re-install the application. If the issue persists. please try to restart your mobile phone and let me know how it goes.

 

 

Please let me know if you need further help.

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Kind regards,

Sai

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