Forum Discussion

gilligan's avatar
gilligan
Member
5 years ago
Solved

MYOB Team Unable to submit timesheet

We have a team member trialling MYOB Team prior to rolling out to all staff. On attempting to submit the first timesheet the following message has appeared- "Sorry we are unable to submit your timesh...
  • gilligan's avatar
    gilligan
    5 years ago

    Thanks Komal- all was set up correctly and a previous sheet had been submitted with no issue. We deleted the problem sheet and re-entered it, and were then able to submit.

Melisa_D's avatar
Melisa_D
Former Staff
5 years ago

Hi gilligan, 

 

Thank you for your post. Can you please get the team member to close the app, re open it and attempt to submit the time sheet. Does it submit ?

 

Please do let me know how you go. 

gilligan's avatar
gilligan
Member
5 years ago

Hi Melisa,

 

Thank you for your reply. Our team member turned phone/app off/on. No joy.

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.