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Chris_Huber's avatar
Chris_Huber
Experienced Cover User
2 months ago

Myob Teams set up - invalid default superannuation

Myob Teams set up - invalid default superannuation Trying to set up Myob Teams. Error message: "Invalid default superannuation The default superannuation in the company file is invalid. This wi...
lookup
MYOB team app
superfund
  • Doreen_P's avatar
    Doreen_P
    31 days ago

    Hey Chris_Huber,

     

    Since you're still having issues setting up MYOB Team and encountering an error about an invalid default superannuation fund, it's best to reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount so they can look into it.

     

    Best regards,

    Doreen

Chris_Huber's avatar
Chris_Huber
Experienced Cover User
2 months ago

That’s exactly the problem I have. Out default fund is Rest. It’s on the list of default funds and is also showing in the drop down menu on MYOB. But somehow on MYOB Team is doesn’t accept it

Doreen_P's avatar
Doreen_P
MYOB Moderator
31 days ago

Hey Chris_Huber,

 

Since you're still having issues setting up MYOB Team and encountering an error about an invalid default superannuation fund, it's best to reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount so they can look into it.

 

Best regards,

Doreen

  • Chris_Huber's avatar
    Chris_Huber
    Experienced Cover User
    31 days ago

    All good and resolved now, thanks

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