Need help with EOFY STP finalisation ASAP!!
It is beyond disappointing to see so many users experiencing so many issues with MYOB and their EOFY STP finalisation 😥 Am I correct in understanding that I can't process pays (payroll day is today...
Forum Discussion
try undoing the termination in the STP reporting center - this has worked for most of us having trouble. Also, I found when I ticked the finalise box in the reporting centre the YTD figures changed and matched my payroll reports. I think it has something to do with all the new payroll categories the ATO has brought in.
Hi Anna_P,
Thanks for responding. I had already undone the termination in the reporting center, it's not showing there anymore... I'm a bit hesitant to finalise with the figures not being correct.. I've tried the $0 pay again but no luck :(
Super frustrating!
you can undo the finalisation (I think) - it might be worth a try as there appears to be problems with running the first payroll too. Fun times.
Ok so I gave it a go... every other employee is fine. Just the one old (previously terminated) record for one employee is still missing the Base Salary figure 😥 You were right, I could undo the finalisation - i did that for just this employee. Wonder if I can still process a payrun today? I'm not paying that record as he has been set up as a new card - as advised by MYOB!
Oh geez there's issues with first payruns too???? This is unbelievable and unacceptable!!!
When I have had two cards for one employee there are two entries for that individual on the payroll reporting list (one was for their apprenticeship (terminated), the other as a casual employee). Do you have two entries for that employee? If not maybe that has something to do with your problem?
Hi,
Do you know if we can manually calculate pays and pay employees from the bank and wait for MYOB to fix the issue?
I am sure it would be possible?
