Forum Discussion

Amankaur's avatar
Amankaur
Contributing User
13 days ago

Need to Zero YTD for Previous FY23-24 for Terminated Employee

Our business Moved to MYOB mid year and For Payroll Purpose - We followed REPLACEMENT METHOD ( of transferring old BMS ID to MYOB via Access Manager ) and brought all employees YTD( Active and Terminated in Previous accounting software) to MYOB.

Now issue is that All our employees have two income statements for the Year - as MYOB created new employee ID's for all employees. 

For current employees - ATO is helping us to amend the matter of duplicate income statements.

But for Terminated employees ( who were terminated in previous accounting software)-  we need to ZERO their YTD in MYOB so that they only have one income statement from previous accounting software.

 

Can someone please advise - How can we ZERO employee's YTD figures for previous year in MYOB 

9 Replies

  • Amankaur's avatar
    Amankaur
    Contributing User

    Hi Princess_R Its very disappointing that its been 7 days and I have not heard anything back from technical support team either. is there a direct contact number or email that I can contact a specialists to ask for the help that I need ?

    • Princess_R's avatar
      Princess_R
      MYOB Moderator

      Hi Amankaur,

       

      I totally understand how frustrating it can be when you're waiting for a response. We're really sorry for the delay. I've sent you a private message to further assist with your concern. Please check your Community Forum inbox.

       

      Feel free to get in touch if you need more help.

       

      Cheers,

      Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi Amankaur,

     

    Thanks for your response! To manually zero YTD figures for terminated employees, here’s a step-by-step guide:

    • First, you'll need to undo the finalisation for the employee. You can do this by going to the Payroll command center > Payroll Reporting Center > EOFY finalisation tab and choosing the payroll year. Click the ellipsis button for the employee whose finalization you're undoing and choose Remove finalisation.
    • Once you've undone the finalisation, you'll need to undo the employee's termination.
    • After that, go to the employee's card file > payroll details > pay history and zero out year-to-date figures.
    • After making these changes, send an update event.
    • Finally, you can terminate and finalise the employee again.

    If you're still having trouble, you can visit help sites like myob.com/support or myaccount.myob.com to find MOCA, our virtual assistant. If MOCA can't help, you'll be automatically directed to our live chat team.

     

    Cheers,

    Princess

     

    • Amankaur's avatar
      Amankaur
      Contributing User

      Hi Princess_R 

      I have followed the steps and cannot  see any amount in Employee YTD - as mentioned earlier I think its because we have already processed first pay for current financial  year ( as I read it in one of  the community forum) and I already tried to speak with someone VIA live chat - that person was no help as they could not understand what I needed help with and  I was not able to get in contact with anyone after that. 

       

      Is there any specialist that I can speak with - someone who can understand what I actually need help with?

      • Princess_R's avatar
        Princess_R
        MYOB Moderator

        Hi Amankaur,

         

        Sorry to hear you're having a tough time. Since the steps you tried didn't do the trick, it's best to submit a support request through My Account for further assistance. Looking forward to hearing from you soon!

         

        Cheers,

        Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi Amankaur,

     

    It seems you're dealing with a tricky situation regarding YTD figures for terminated employees after migrating to MYOB. No worries, I'm here to help. To zero out YTD figures for terminated employees from the previous financial year, follow these steps:

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess

    • Amankaur's avatar
      Amankaur
      Contributing User

      Hi There,

      I was thinking of doing the same but as we have already processed first pay for next financial year in MYOB - I cant access YTD for last financial year. 

      I have a list of terminated employees and was hoping that if there is a way that you guys can ZERO the YTD for these employees ?

      • Princess_R's avatar
        Princess_R
        MYOB Moderator

        Hi Amankaur,

         

        I understand your concern about accessing year-to-date (YTD) figures for the previous financial year and making adjustments for terminated employees. However, it's important to note that MYOB typically allows access to payroll years for the previous year (23/24) and the current year (24/25) from the STP EOFY screen. It would be best to manually change the pay history directly from the ATO.

         

        Feel free to get in touch if you need more help.

         

        Cheers,

        Princess