Forum Discussion

WMack's avatar
WMack
Experienced User
4 years ago
Solved

New company file not connecting to ATO for STP

We have just started a new company in MYOB Premier (previously used Plus).  I went through all the motions to connect to the ATO for STP but have now processed 2 small pays and neither of them have come up with the requirement to 'sign'.  i have our large monthly wage to process next week so would like it to work properly.

 

A: How do I get this work properly

B: How do I get the last 2 pays across to the ATO?

  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi WMack 

     

    1. Go to the Payroll command centre and click Payroll Reporting.
    2. Click Payroll Reporting Centre.
    3. Click the EOFY Finalisation tab.
    4. Choose the Payroll year. The Gross Payments (YTD) and PAYG withholding (YTD) values are the total amounts sent to the ATO for all your employees.
    5. Click YTD verification report.

      The report displays as a PDF. Take note of the total salary and wages YTD amount as that is what has been sent to the ATO so far. 
  • Komal_S's avatar
    Komal_S
    MYOB Staff
    4 years ago

    Hi WMack 

     

    When you go to Payroll>>Payroll Reporting, do you see the Connect to ATO button still there or can you access the Payroll Reporting Center? 


    As it's not triggering you to declare the payruns, I'm assuming the connection to ATO was not fully established, therefore, check the following and let me know how you go on:

     

    1) Was the ATO notified of the software ID either by ringing them or connecting through Access Manager? 

    2) Are you able to get to the declaration screen if you put in a new zero dollar pay run within that financial year or is it missing then as well?


    Please also go through this help article: Connect to ATO to ensure all steps are followed. 

    • WMack's avatar
      WMack
      Experienced User
      4 years ago

      Hi Komal

       

      Yes the ATO was notified and I don't get the declaration screen when processing pays.  

       

      I have gone into the Payroll Reporting Centre and the ATO Connect button shows Payroll Reporting Centre (which implies that the ATO Connect has gone through)  If I then select ATO Settings it shows all the correct details but neither of the 2 pays are showing in the Reporting Centre

      • Komal_S's avatar
        Komal_S
        MYOB Staff
        4 years ago

        Hi WMack 


        In that case, if you do a zero dollar payrun now, do you get prompted to declare that to the ATO ? 

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