Forum Discussion

ba5's avatar
ba5
12 months ago

New employee on payroll

And im getting the message 

IncomeStreamTypeC Error???

 

Any help would be greatly appreciated

 

  • Shella_A's avatar
    Shella_A
    12 months ago

    Hi ba5, 

     

    Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

     

    If you were to manually update this in the employee's card (Payroll menu > Employees > Click Employee > Payroll Details > Taxes > Income Type), are you able to select and save the income type here without an error message appearing? If it is still appearing, please send us a screenshot of the error message. Please note to hide any important details before posting the screenshot here in forum.

     

    Let me know how you get on. 

     

     

    Thanks,

    Shella

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    12 months ago

    Hi ba5, 

     

    Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

     

    If you were to manually update this in the employee's card (Payroll menu > Employees > Click Employee > Payroll Details > Taxes > Income Type), are you able to select and save the income type here without an error message appearing? If it is still appearing, please send us a screenshot of the error message. Please note to hide any important details before posting the screenshot here in forum.

     

    Let me know how you get on. 

     

     

    Thanks,

    Shella

    • Shella_A's avatar
      Shella_A
      MYOB Moderator
      12 months ago

      Hi ba5, 

       

      Hope this message finds you well. We would like to follow up on your concern as we're not able to receive any updates. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

       

       

      Cheers,

      Shella

      • Shella_A's avatar
        Shella_A
        MYOB Moderator
        11 months ago

        Hi ba5, 

         

        Hope this message finds you well. Please be informed that we are now closing this thread as we're not able to receive any updates. Feel free to start a new post in the future if you encounter any further issues. We're always delighted to assist you.
         

         

        Cheers,

        Shella

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