Forum Discussion

MorgangG's avatar
MorgangG
User
14 days ago

Overtime of one employee not showing in YTD verification report

Hello. I am finalising my reconciliations to the YTD payroll verification report and everything is balancing except one employee. He has 3 overtime categories but only one is showing up on his summar...
STP EOFY
MarieS2021's avatar
MarieS2021
Contributing User
14 days ago

I'm having a similar issue, multiple pay categories aren't showing in the YTD amounts and verification report for some staff but then visible against others (basically STP isn't matching myob reports).  I have logged a support request as i tried the chat function and wasted 2 hours of my time to be told to clear a cache that did nothing. As you have I also have performed multiple update events and $0 pays to try and get them to reflect.