Hi JaneneP,
Thanks for checking your Pay Super settings. It looks like the wrong account may have been selected when the transaction was recorded, possibly because it was the first option in the dropdown. The ‘Pay from’ account selected in a Pay Super transaction only affects how the ledger entry is recorded. The direct debit itself is always taken from the verified, nominated bank account in your Pay Super settings. To tidy things up, you can transfer the amount from the incorrect account to the correct bank account, then record a journal entry so your bank reconciliation lines up properly. It’s also a good idea to check the exact journal entry with your accountant or advisor, so it’s recorded correctly in your file.
Cheers,
Princess