Forum Discussion

belindahowie's avatar
belindahowie
Experienced Cover User
4 years ago

Pay Super - Mobile Verify Pay Super Creator

Hi,

 

How does a MYOB Pay Super Creatorr verify their mobile? The Mobile number is listed but Pay Super but the Mobile Verified says "No"

  • Hi belindahowie

     

    Thank you for your post. If the user is set up as an authoriser or Pay Super administrator they will be sent a verification code by SMS and prompted to enter it onscreen. Has the user received the code yet ? If not, can you please send me a private message with the following information so I can investigate:

    • Serial number 
    • Your full name 
    • Email address used for Pay Super 
    • Phone number that needs to be verified
    • I am having the same problem - I cannot find how to verify my mobile phone?

      • Melisa_D's avatar
        Melisa_D
        Former Staff

        Hi ASparks1

         

        Thanks for your post and welcome to the Community Forum ! Are you still having troubles with this ? If you are, can you please confirm the error message you're receiving so I can take a look into this for you.