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KatieLou's avatar
KatieLou
Experienced Cover User
4 years ago

Pay Super - Verification Code - Sorry, we're not ready to verify your bank account at the moment, please try again late

Hi,  currently having so many issues getting a file set up. MYOB seems to be having a lot of issues and staff we have dealt with have been useless.   Now we have another issue - Putting in the ver...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi KatieLou 

    Sorry to hear you're experiencing these issues. Generally, this error means that the bank account has already been verified and you should be able to sign in to the service. However, if you haven't done that or the Sign-up option is appearing instead of sign in, please send me the following details by Private Message so we can investigate this further: 

     

    • Serial number
    • Email address
    • Company file name
Komal_S's avatar
Komal_S
MYOB Staff

Hi KatieLou 

Sorry to hear you're experiencing these issues. Generally, this error means that the bank account has already been verified and you should be able to sign in to the service. However, if you haven't done that or the Sign-up option is appearing instead of sign in, please send me the following details by Private Message so we can investigate this further: 

 

  • Serial number
  • Email address
  • Company file name
MattG123's avatar
MattG123
3 years ago

I am having this problem as well, very frustrating and phone support were clueless... sorry to say.

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi MattG123 


    If you're still facing this problem, please send me your product serial number, ABN and login email adddress by Private Message.

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