Pay Super Direct Debit failed
I authorised the payment but the funds have not been direct debited. This is the first time paying from a new bank account and the account seem to be hidden as I can't find them anywhere (yes I have ...
Forum Discussion
Hi XX2,
Looks like your Pay Super direct debit didn’t grab from the new bank. If the payment has been authorised, you'll need to record a journal entry to debit the AccountRight account you nominated when you set up Pay Super, and credit the account which you incorrectly selected in the Pay Superannuation window. Meanwhile to verify and change the actual bank account your super payments are withdrawn from, download the Pay Super Change of Details form. Email and return the completed form to paysuper@myob.com for processing and for further checking.
Cheers,
Shella
