Pay Super Money Withdrawn Early
Hello I processed my first Pay Super on Monday, I did the first PayDay Super as well as processed my final quarterly SG payment. For my final Quarterly SG payment that I would normally have done in ...
Forum Discussion
Hi rallytone,
Thanks for explaining what happened. I can see why you’d want those funds returned, but we’re not able to pull the money back on your behalf.
Once a super payment is recorded, the date you enter is the journal date for your file, not the date the funds will actually be taken from your bank account. The payment is processed on the day it’s authorised. Once a super payment has been processed, the payment date can’t be changed. Also, super payment can only be reversed if it’s sitting in a status like Payment Failed or Reversal Required.
Cheers,
Princess
