Forum Discussion

Hannah's avatar
Hannah
Contributing Cover User
7 months ago

Pay Super rejected

Hello, Client received a letter saying the Pay Super payment rejected due to  Error Code: 4030, Error Message: Fund STA0100AU not found STA0100AU is Australian Super and it has not changed its US...
Earl_HD's avatar
Earl_HD
MYOB Moderator
7 months ago

Hi Hannah,

Thank you for providing the details. Please go to our help page Get help fixing a super payment to understand why the payment failed and what needs to be done for it to be submitted successfully. 

If the issue remains the same, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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