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AinsleyCMP's avatar
AinsleyCMP
Experienced User
31 days ago

PAYG error - balance sheet and payroll reports don't agree; stemming from payroll error, when setting up super salary sacrifice.

Hello,   My issue begins with my error, when setting up a new employee with a superannuation salary sacrifice, I incorrectly set the account to PAYG Withholding and not the Superannuation account. ...
Genreve_S's avatar
Genreve_S
MYOB Moderator
31 days ago

Hi AinsleyCMP,

 

Based on the screenshot, I noticed that your PAYG and Superannuation are coded to the same account, which generally causes duplicates. I recommend correcting your linked accounts, reversing the pay run, and re-processing it. If you're unsure of what account to use, I recommend seeking guidance from an account. 

 

Feel free to let us know if you need any other help.

 

Thanks,
Genreve

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