I have the same issue.
Hi,
I have just fixed and the staff appear to be tax ready
I just removed the finalisation on all staff, then went to preferences, security, unlock by unticking the clokc period.
Then finalised all staff again and it worked!
Thanks for sharing updates on the issue. Very much appreciated.
We are happy to hear that you have already resolved the issue, and we appreciate you sharing the steps you took in this thread. Other users who encounter this thread and have the same problem may find this to be of great assistance. And I apologized for not attending to you right away.
If you need further assistance in the future, please feel free to post again and we're happy to assist you.
Cheers,
Cel
Hi Greg-Deb
Thank you for flagging this to us. I understand that you are also experiencing challenges when finalizing your employee through EOFY finalization tab and you encountered error message which says "Tax Not Ready". In this matter, I would highly recommend to complete the steps for finalizing your employee through EOFY and the YTD verification must be accepted. It signifies that it is finished from your standpoint of your software. ATO will then check and complete the process and alter the status to "Tax Ready". In this case, it is best to contact ATO to determine why your employee is still not tax ready after doing the process in finalization.
You may also see how Wheelies5 resolved the issue on his end which he posted on this thread. Please let me know if this does not work on your end. I am happy to assist you further.
Regards,
Cel
