Hi ReefGroup
Thank you for your post. And also thank you for flagging this to us.
In this matter, I know that this situation is frustrating and had made you upset. But Generally speaking, once you have finalized your employees through the EOFY finalization tab and the YTD verification report has been accepted, the process is completed from your software's perspective. It is then up to the ATO to do their process and change the status to Tax Ready. In your situation I would recommend calling the ATO to see why your employees are still not tax ready.
Or you can consider Wheelies5 post. You can follow his process and if this not works on your end just let me know. I am happy to assist you further.
Cheers,
Cel
Hi PF_1
Thank you for your post. I am sorry for that experience. I know this situation had made you upset.
As I stated in my reply to the other user in this thread, the ATO will handle the process if you have already completed the steps for finalizing your employees through the EOFY and the YTD verification report has been approved. Additionally, you may see what Wheelies5 has posted. On his reply to this topic, you can follow the procedure. Again, let me know if it functions properly on your end.
Let me know if you need further assistance with this. I am happy to assist you.
Cheers,
Cel
