Paying super
Hi Community We have recently moved from AE to AR. We are using the software via Parallels as we are Apple Mac users. We also have online access via the app. I am trying to pay superannuation for ...
Forum Discussion
Hi SMM
Sorry to hear you had issues since switching versions. It works a little different in AccountRight. You won't need to download and upload a file, but it would usually ask to sign in before being authorised.
I would check its not sitting there waiting authorisation.
If it was started and not authorised you will find it under: Payroll >Pay Superannuation > Manage Payments.
If it is still not showing there, here is our help article with more troubleshooting steps: Troubleshooting Pay Super payments.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
