Forum Discussion
I have found that you can adjust the balance in the entitlement screen.
In the balance adjustment section I add in or subtract the number I need to correct the error and bring the entitlement balance to what it should be.
I also make a contact log entry to journal why I made the change.
Thanks you, i just simply adjust to nil now.
- Princess_R2 years agoMYOB Moderator
Hi MonicaACCO,
Thank you for your post. Please allow me to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.
I'm sorry for not being able to respond right away to your inquiry.
It's great to hear that you had this solved by processing a NIL. Please feel free to create a new post again if you need help in the future. I'm more than happy to assist.
Cheers,
Princess
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