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FinanceDMPL's avatar
FinanceDMPL
Contributing User
2 months ago

Payroll - sending payroll info to the ATO

Has anyone had trouble with sending payroll information to the ATO today??  I keep getting an error message "something went wrong - the action couldn't be completed - please try again in a moment".  ...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi FinanceDMPL,

Thanks for raising this. Based on current information, we have no indication of a widespread incident today impacting MYOB payroll submissions to the ATO. 

You can reach out to our team directly for further assistance, You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

FinanceDMPL's avatar
FinanceDMPL
Contributing User
2 months ago

Thanks - I checked manually on the Payroll Reporting area and it eventually showed as having been submitted even though I kept getting the same error message about being unable to send.

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