Forum Discussion

Yurina's avatar
Yurina
Contributing User
10 months ago

Payroll Activity and Payroll Register not matching

Hi,    The payroll activity report and  the payroll register in not matching.    I have also figure out what is the variance and added that amount on the pay history however it is still not refle...
Doreen_P's avatar
Doreen_P
MYOB Moderator
10 months ago

Hey Yurina,

 

Great job spotting the mismatch between your Payroll Activity and Payroll Register reports. Since you’ve already updated the pay history, the next step is to send an update event to refresh the payroll report figures and ensure they match properly. However, processing the first pay run for the new financial year has locked the pay history for 2024/25, preventing any edits to prior years from being made on your end. No worries, this won’t cause any issues other than those locked pay history adjustments. If you need more help with this, you can reach out to our team on Live Chat via our virtual assistant, MOCA.


Cheers,

Doreen

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