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JamieZz's avatar
JamieZz
2 years ago

Payroll Activity Not Matching Payroll Register & STP2 Gross Figures

Hi there,   I am trying to finalise STP2 22-23, but found STP2 Gross Figures of two employees do not match MYOB Payroll Activity Summary report. Payroll Register and STP2 Figures are incorrect. I h...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, JamieZz

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    When you check the Payroll Activity Summary report, does it have the correct figures for the employees? You may also check the Individual Summary Report, which you can find in Single Touch Payroll Reporting > EOFY Finalisation tab > Against each employee, there are three dots that you can click then select View summary report (PDF). This is the breakdown of other pay items that are not reported as Gross Payments. If you add these Gross YTD to the Verification Report, everything should match. Lastly, check the ATO reporting category for each pay item that you used to make sure they were assigned correctly. Once checked, please send an update event, as this ensures the ATO will receive the up-to-date figures of your employees.

     

    Please feel free to reach out if you require any further assistance with this.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, JamieZz

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

When you check the Payroll Activity Summary report, does it have the correct figures for the employees? You may also check the Individual Summary Report, which you can find in Single Touch Payroll Reporting > EOFY Finalisation tab > Against each employee, there are three dots that you can click then select View summary report (PDF). This is the breakdown of other pay items that are not reported as Gross Payments. If you add these Gross YTD to the Verification Report, everything should match. Lastly, check the ATO reporting category for each pay item that you used to make sure they were assigned correctly. Once checked, please send an update event, as this ensures the ATO will receive the up-to-date figures of your employees.

 

Please feel free to reach out if you require any further assistance with this.

 

Best regards,

Doreen

  • JamieZz's avatar
    JamieZz
    2 years ago

    Hi Doreen,

     

    Thanks for the reply. 

    Payroll activity report is correct whilst STP2 & register report are not. The discrepancies are from Base Salary figures which assigned as gross payments for two full-time employees.

    Can I send you private message with the screenshots? 

     

    Thank you.

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, JamieZz 

       

      We were able to send you a private message with the requested details. We are looking forward to your response.

       

      Best regards,

      Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, JamieZz 

       

      We were able to resolve your concern through private messages. Don't hesitate to start a new post in the future if you encounter any further issues.

       

      Best regards,

      Doreen

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