Payroll Advice Report Issue
The description for the Payroll Advice report says "For the selected payroll date range...." however it only returns pays processed in the period selected. Our last pay run was for the period 06/02 -...
Forum Discussion
Hi MickyH75,
Sorry the Payroll Advice report threw things off for you. What you’re seeing is actually correct because the report uses the payment date rather than the pay period when you set a date range. If you enter 06/02 to 06/12, it will include the pay run paid on 06/02, which is why the previous week appears. If you’re looking for the pay run that was processed and paid on 13/02, the date range just needs to include 13/02. If there’s still a variance in your totals, you can reach out to our team so they can check it for you. Just contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
