Forum Discussion

Karola's avatar
Karola
Contributing Cover User
4 years ago

Payroll and Timesheet

Why are timesheets outside the pay period being picked up in the pay run.

 

Eg. Pay date 28/9/21

Pay period 13/9 - 26/9

Leave paid in advance is not ticked.

 

MYOB has included the timesheet from 27/9-28/9?? This is not in the pay period so should not be picked up. Perhaps a coding error in the program? Clearly I can untick the timesheet I do not want to process, however, this was not happening before that I am aware of.

 

Please advise.

  • Karola's avatar
    Karola
    4 years ago

    Thanks for looking at this. I have not changed a thing, but today it is not including timesheets up to the payment date. Maybe a coder did some magic in the back ground and fixed it. Thanks :)

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    4 years ago

    Hi Karola, 

     

    Thank you for your post. I've troubleshooted in my sample and it seems to have worked fine and included the correct dates/hours. So I can take a look into this for you, can you please clear your AccountRight cache. Once cleared can you check to see if the same thing happens ? If it does, can you please attach a screenshot of the timesheet and the processing payroll window so we can investigate further. 

    • Karola's avatar
      Karola
      Contributing Cover User
      4 years ago

      Thanks for looking at this. I have not changed a thing, but today it is not including timesheets up to the payment date. Maybe a coder did some magic in the back ground and fixed it. Thanks :)

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