Payroll Categories and linking them to entitlements

Question

Hi,&nbsp;&nbsp;We are trying to set up a new entitlement category for the following so that we can integrate with Employment Hero;&nbsp;&nbsp;- Annual leave - salary&nbsp;&nbsp;- Personal Leave&nbsp; - salary&nbsp;Currently we have the leave categories set up as "Hourly" ie. Annual leave Hourly and PErsonal Leave Hourly.&nbsp;&nbsp;We have set up the new wage category (Annual leave -&nbsp; salary &amp; Personal leave&nbsp; - salary) however when we go to create the new entitlement category for this it does not let us link it to the the new wage category that has been created.&nbsp;&nbsp;In the section "Linked wage category" it does not give us the option of adding the new wage category.&nbsp;&nbsp;Can you please help as the integration is currently not working.&nbsp;&nbsp;Margaret&nbsp;&nbsp;

isaiah_c · Answer

Hi MargaretM,
&nbsp;
Thank you for the post. I'll be glad to help you with this. You need to create a wage category and you have to link it from the entitlement window. Leave and entitlements (myob.com) has detailed information and instructions to assist you with this.&nbsp;
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&nbsp;
Should you require additional assistance, don't hesitate to respond. We also encourage you to connect with our online help center, MOCA through this link: MYOB Support - MYOB Support, for prompt support.
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&nbsp;
Kind regards,
Sai

margaretm · Answer

Hi&nbsp;Isaiah_C&nbsp;,&nbsp;&nbsp;We did follow the instructions in MYOB but for some reason it could not be done. For example,&nbsp;&nbsp;1) A new wage category was created called "Annual leave pay salary"&nbsp; with a type "Salary" . There are close to 26 wage categories now2) We then went to create the entitlement category however the number of options within the "linked wages category" was significantly less (14) and there was no option to select the "Annual leave pay salary".&nbsp;&nbsp;Can you please let us know what might be causing this issue where the additional wage categories are not showing?&nbsp;&nbsp;Margaret&nbsp;

isaiah_c · Answer

Hi MargaretM,
&nbsp;
Thank you for the information. May I know if where did you create the category, is it under wages or entitlements? Please send me a screenshot of the screen where you created the annual leave salary.
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&nbsp;
Kind regards,
Sai

margaretm · Answer

Hi,&nbsp;&nbsp;We created the category in the wages tab.&nbsp;&nbsp;Then we went to create the entitlement however the option of a "linked wage category" was not there.&nbsp;&nbsp;Screenshots attached.&nbsp;&nbsp;Margaret&nbsp;

margaretm · Answer

Hi&nbsp;Isaiah_C&nbsp;&nbsp;I've responded.&nbsp;&nbsp;Margaret&nbsp;

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Payroll Categories and linking them to entitlements

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