Forum Discussion

gj_rh's avatar
gj_rh
Contributing User
2 years ago
Solved

Payroll onboarding - Completed by Employee not coming through to Employee Card

The payroll information hasn't come through to the Employee card after the Employee completed payroll onboarding.  The Employee received an email that the details have been submitted. I didn't rece...
  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi gj_rh,

    Thanks for your response. In that case, we recommend resending the invite to the employee. Some other users have resolved this type of issue by sending the invitation again.

    Please do let me know if it resolves for you.

    Looking forward to your response.
    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi gj_rh,

Thanks for your response. In that case, we recommend resending the invite to the employee. Some other users have resolved this type of issue by sending the invitation again.

Please do let me know if it resolves for you.

Looking forward to your response.
Regards,
Earl

gj_rh's avatar
gj_rh
Contributing User
2 years ago

This worked.  Thanks for your help.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi gj_rh,

    You're welcome! We're glad to hear that your issue has been resolved. If you have any more questions in the future, don't hesitate to start a new post, and we'll be here to help you.

    Regards,
    Earl

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