Payroll phantom pay run

Question

MYOB has, without my knowledge processed a pay run for all employees dated today 8 Jan 2025, with period start date today, period end date today, with no payroll categories and nil dollars. The pay run sent itself to ATO and was accepted with one error: a termination reason is required for one of the employees. Strangely, that employee has not been terminated.

The issue must be connected with a weird request to update to STP2 reporting which I actioned earlier today.

Any ideas?

chris_mccomb · Answer

Running an update event within STP centre under STP reports will create a zero payrun. Only a user with access to the file can run this update event.&nbsp;

ted188 · Answer

That the leaves the problem that all future reports are being "accepted with errors," the error being the missing cessation code for one employee. Not sure why the ATO thinks he's ceased, he is still being paid and his Termination Date field is blank?

ted188 · Answer

Received an email asking to Mark as Solution if issue is solved. Does anyone know why my payroll reports are being "accepted with errors" because of a missing cessation code for an employee who has not ceased?

isaiah_c · Answer

Hi ted188,
&nbsp;
The issue with your payroll reports being "accepted with errors" due to a missing cessation code can be resolved by following specific steps. Here's a helpful resource to guide you through fixing this issue: Single Touch Payroll reporting error: Accepted with errors.
&nbsp;
This guide explains how to review and correct employee details to ensure the cessation code error is resolved.
&nbsp;
Regards,
Sai

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Payroll phantom pay run

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