Phantom Elec clearing transaction - payroll

Hi mmunchy,
 

Thanks for sending those screenshots through. From what you’ve shown, that Spend Money entry doesn’t look random. In AccountRight, payroll electronic payments commonly create a matching Spend Money transaction to clear the Payroll or Electronic Clearing account. Because of that, I wouldn’t recommend reversing it straight away unless we first confirm it doesn’t tie back to a pay run or electronic payment batch.

The safest next step is to trace the amount in the General Ledger detail report for the Payroll or Electronic Clearing account, and also run the Journal Security Audit report for that transaction date.
 

The Journal Security Audit report can help show where it came from by confirming whether the transaction was added by a user or by the system. If the User ID shows SYSTEM and the action is Added, that usually means it was created automatically rather than entered manually. Auditing your records
 

Then check whether:

the Spend Money amount matches the pay run credits for the same employees

the transaction date lines up with the payroll payment batch

the linked account for Electronic Payments is set correctly

 

If it doesn’t match any pay run, then it may have been posted to the clearing account incorrectly, and that’s when it can be corrected or reallocated.

So in short: please don’t reverse it just yet.

Regards,
Earl