Payroll Register Report don't match bank
Hi I have just been reconciling my accounts and notice the Net Pay figure on Payroll Register/Payroll Detail reports does not equal the amount that was paid through the bank account. It looks li...
Forum Discussion
Hi mandy6
Thank you for your post, I'd like to extend you a warm welcome to the Community Forum, I hope you find it a valuable resource.
I'd suggest running the Payroll Activity and the Payroll Register Report for the same month, and check if they match right now. The Payroll Activity Reports get information from payroll transactions, while the register reports get the figures from the Pay History in employee card, normally they should match. If not, then it means the Pay History in employee card has been manually edited.
If the reports don't match, and the register report shows the correct figure, it means payroll transactions weren't recorded correctly, the Pay History in employee card was corrected by manual editing. You can use the Payroll Activity Detail report or the Payroll Advice report to find out which pays make the amount, correct any pays recorded incorrectly, then update the Pay History of the month in Employee card>>Payroll details, so it matches with the payroll activity report.
It would be good idea to back up the company file before making changes. Please feel free to let us know how you go.
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Cheers,
Cel
