Forum Discussion

SandyHH's avatar
3 years ago

Payroll reversal correct but pay Super incorrect


Employee was paid 12/5 then it was identified hours were missing.  I then did payroll reversal for this employee and re-processed the payroll with correct hours.  Then paid the "Net Pay"difference to employee.  All good.


However now I go to Pay Superannuation to pay the super difference and there is only the full amount (correction payrun) showing to pay.  I have done this previously and there was always a negative line (payroll reversal) and a positive line (payroll correction).  The total was always the difference that needs to be paid.  This has not appeared today.  Can anyone help?


I have tried Pay Liabilities but again the reversal (negative) amount does not appear.