Hi MozziBL,
It can be quite confusing when payments don't appear in the account they are supposed to be coded in, right? The first step in understanding why this happens is to check the information in the recorded transaction. I recommend recapping this specific transaction to see which accounts it affects. Additionally, you should check the date of the transaction and verify if it is part of a previous reconciliation, as the transaction will only appear once in the reconcile accounts window.
If you need any further help with this, don't hesitate to let us know.
Thanks,
Genreve
