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AshleyR's avatar
AshleyR
Experienced User
6 months ago
Solved

payroll

Hi, I'm running Account Right version 2023.11.0 build 2023.11.1.7   I just reactivated an old employee (his last pay with us was 12.2022) and while myob has allowed me to enter his timesheet, it wo...
  • Doreen_P's avatar
    Doreen_P
    6 months ago

    Hi, AshleyR 

     

    Thanks for your post.

     

    Generally, an employee is not showing up when processing payroll because a termination date has been entered. You may need to check the employee card file to make sure there is no termination date. To do this, go to Card File > Cards List > Employee tab > Payroll Details > Clear the Termination Date > Click OK.

     

    Should you need further assistance, please don't hesitate to reach out to us.

     

    If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
6 months ago

Hi, AshleyR 

 

Thanks for your post.

 

Generally, an employee is not showing up when processing payroll because a termination date has been entered. You may need to check the employee card file to make sure there is no termination date. To do this, go to Card File > Cards List > Employee tab > Payroll Details > Clear the Termination Date > Click OK.

 

Should you need further assistance, please don't hesitate to reach out to us.

 

If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

 

Best regards,

Doreen