Payslip Emails rejected
Hi One of our employees emails rejects his payslip email for the past 4 weeks, had been fine prior to that, its only a recent thing without any changes to his email address. We receive the followin...
Forum Discussion
Hi adminSEC,
Thanks for reaching out. That would be a pain, especially if it's been working fine before and suddenly chucks a tantrum over pay slips. It sounds like the email address might've been accidentally blacklisted by the system, so the quickest way to get that sorted is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account. The team can look into it and whitelist it for you
Regards,
Sai
